3414673 - User search results order by First name instead of Last Name

In Learning Administration, the user search results is displayed ordered by First Name instead of Last Name.

SAP SuccessFactors Learning

1. In Learning Administration >
2. Click on People >
3. Users >
4. Click on Search.

• The sorting of the username is by default hardcoded to show Last Name/First Name.
• However when General Display Name is enabled and the user has a General Display Name value, the system will show that first.

Some users will sort based on the General Display Name value populated while others do not have a value so they will sort according to the default (Last Name/First Name).

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