SAP Knowledge Base Article - Public

3414681 - I-9 behavior for List A - Onboarding


In Section 2 of the I-9 form, not all the acceptable documents from List A are being shown.

When click on the Summary List of Acceptable documents there is more documents in the list.


SAP SuccessFactors Onboarding


The system is working as expected


The purpose of the document list appearing is for the manager to confirm whether the documentation presented by the candidate is a receipt or not. 

This list has already been filtered to include only the valid documents for the option selected by the candidate in Section 1. 

For example:  if the candidate has indicated in Section 1 that they are a 'Citizen of the United States', the list available to the manager will only include documents applicable to candidates who are citizens.

When you click to see the Summary list of acceptable documents, you will observe that it does not apply a filter based on the option selected by the specific candidate. 

On this page, you can check the documents required for each option:


Onboarding,obx,I-9,section,2,1,candidate,hiring,manager,list,acceptable,document,documents,passport , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Known Error


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