3414682 - Unable to View Extension Center even related permissions are granted

You are trying to access Extension Center but it does not appear when you search for it even all the related permission is granted.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

• SAP SuccessFactors HXM Suite
  • Extension Center
  • Ask HR

1. You are searching for Extension Center in your instance
2. Extension Center does not exist even all the related permission was granted

Extension Center was not enabled

There are 2 option to enable Extension Center

First option

1. Enable switch “Enable Extension Center” from provisioning, and then grant required permissions.

Second Option

      1. access admin centre - > upgrade centre
      2. select "Extension Centre" , click upgrade now, to upgrade it. 

Extension Center, Configuration, Ask HR , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem