3415067 - Cannot access C4C Contacts related to C4C Accounts from folders for Server-side Integration when creating and syncing appointments to C4C without opening the server-side add-in

You want to access your SAP contacts related to accounts when you add attendee's in a new appointment in Outlook without opening the server-side add-in but the folder are not visible in the select attendee's pop-up

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Cloud For Customer

SSI, Server side integration, Folders, Contacts, Accounts, Required, Address Book , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem