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SAP Knowledge Base Article - PublicSymptom
Misconfigured or substituted characters are displaying in generated documents for certain languages.
Environment
SAP SALES CLOUD CPQ
Cause
This issue is not connected to CPQ or the document generation library used by CPQ. The problem stems from the font chosen for the documents.
Resolution
Before you proceed to create a document template for CPQ document generation, confirm that the selected font is compatible with the characters you intend to use. We strongly recommend checking on the following website: Browse Fonts - Google Fonts to ensure compatibility.
See Also
Keywords
CPQ, font, document, replacement character, characters, unwanted, download , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
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