SAP Knowledge Base Article - Public

3415201 - Unsecure Navigation Pop-up Appears While Completing Case

Symptom

While completing the case you will get pop up message "Unsecure Navigation".

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Navigate to the Cases view.
  3. Find the Case you want to complete.
  4. Select the Complete button.
  5. In the Confirm Completion popup window 'Do you want to set the status of the incident to Complete?' choose Yes.
  6. As a result, Case status will change to Completed and a new popup window Confirm Navigation will show up: "Unsecure Navigation".

Cause

The cause for this behavior might be the browser which you are using.

Resolution

We would recommend to clear the cache of the browser & check whether anti-virus installed in the system or not. After performing above changes you can retry to complete the case.

See Also

3233474 - How To Access the Satisfaction Survey For a Support Incident - SAP Business ByDesign Built-In Support

Keywords

Unsecure Navigation, Closing Case, Browser settings , KBA , AP-LM-AM-INC , Incident-Uis , Problem

Product

SAP Business ByDesign all versions