SAP Knowledge Base Article - Public

3415204 - Cannot perform basic actions in CPQ

Symptom

  • Cannot save quote
  • Actions performed return error message: "There is currently an issue with processing the eval function. Contact the SAP CPQ Support team to solve this issue. "

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

Any action performed on CPQ logs error message mentioned in symptom.

Cause

Issue with EVAL service.

Resolution

Contact SAP CPQ Support Team with following information:

  • Error message received
  • Steps to reproduce
  • Environments where the issue is happening

Keywords

EVAL, Service, Error, Actions, Slow, Performance, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ all versions