SAP Knowledge Base Article - Public

3415224 - New hire cannot see new configured forms - Onboarding

Symptom

A new form that was included in the rule to trigger Onboarding forms is not appearing to the candidate. 

Environment

SAP SuccessFactors Onboarding

Cause

The candidate is still on the compliance forms step.

Resolution

In the Process Variant configuration, the document flow is set to start after the Compliance Forms step.

As designed, document tasks are triggered only after the candidate completes the compliance forms. Therefore, the E-Verify process will not be initiated until the Compliance Forms step has been completed.

Keywords

Onboarding, obx, document, flow, form, document, process, variant, manager, compliance, sign, esign , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding all versions

Attachments

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