Symptom
When you are trying to login via SSO system shows popup message to select a certificate ,but after selecting the certificate logon gets interrupted.
Environment
- SAP Cloud for Customer
- SAP Business ByDesign
Reproducing the Issue
- Open SSO URL (Example - https://myxxxxx-sso.crm.ondemand.com )
- You will get popup message for Certificate selection
- Enter the Credentials
- SSO aborted
Cause
The cause for this issue is with the IDP metadata & signature validation of the certificate.
Resolution
You will get SSO issues when the Identity provider(IDP) is not properly configured.
Kindly contact your Identity provider(IDP) & ask them to provide a valid certificate as the current certificate is either expired or not valid.
You can refer below blog to configure the single sign-on
Keywords
IDP, SSO issue, Not able to login, Signature validation, SSO aborted , KBA , SRD-CC-SEC , Security , Problem