SAP Knowledge Base Article - Public

3415331 - Error: 'Recipient role with id '/RULE/MMPUR_ACC_RESP' cannot be resolved'

Symptom

  • PR workflow failed after setting up workflow for Purchase Requisition account assignment A with account responsible object as the approver.
  • An Asset was created, and a Cost Center has been assigned to the Asset but still getting the error.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Set up workflow for Purchase Requisition item level with account assignment A.
  2. Set account responsible object as the approver. 
  3. Create a PR to trigger the workflow and check the workflow log.

Resolution

The 'Person Responsible' is assigned to the Cost Center but maintain the 'User Responsible' for the profit center of the asset.

Keywords

user Responsible missing, person responsible maintained , KBA , MM-FIO-PUR-REL , Fiori UI for Purchasing Approval , Problem

Product

SAP S/4HANA Cloud Public Edition all versions