SAP Knowledge Base Article - Preview

3415470 - Media not visible on storefront due to Translating exception

Symptom

After adding new media to storefront component that does not have media format one of widescreen, desktop, tablet, mobile the media is not visible on storefront.

In the logs an error similar to this one can be seen Translating exception [de.hybris.platform.cms2.exceptions.CMSItemNotFoundException]: Cannot find media container with qualifier XXX


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud 2211

Keywords

media , KBA , CEC-SCC-PLA-PL , Platform , Problem

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