3415555 - Error Country/Region in Address of Service Recipient Party Missing

You have created a Sales Order from a Purchase Order during an intercompany process scenario, and you are not able to release the document due to the error Country/Region in address of Service Recipient party missing.

SAP Business ByDesign

1. Go to the Sales Orders work center.
2. Select the Sales Orders view.
3. Search for ID ABC (ABC represents the ID of the Sales Order).
4. Click Edit.

The following error shows: Country/Region in address of Service Recipient party missing

The reason the system is showing the error message Country/Region in address of Service Recipient party missing, is because the Service Recipient has not being maintained as Ship-To under the account data. 

This is the system behavior. 

As the system does not perform dynamic updates from the account data to already created documents, please proceed with the following: 

1. Go to the Account Management work center.
2. Select the Accounts view.
3. Search for Account XYZ (XYZ represents the ID of the Account).
4. Click Edit.
5. Navigate to the Contacts tab.
6. Select the Relationships subtab.
7. Click the Add Row button.
8. Select Has Ship-To Party and maintain the expected Service Recipient as the Business Partner. 

Once this is completed, please cancel the respective Sales Order and Purchase Order, and recreate new documents with the updated data.
Now the system is able to retrieve the expected address details. 

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Error, Sales Order, Purchase Order, Intercompany, Country/Region in address of Service Recipient party missing, Service Recipient , KBA , AP-SLO-SO , Sales Order , How To