Symptom
After browser refresh all opens tabs are closed and we end up to home page.
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Reproducing the Issue
- Open several work center views or any records.
- Now, click on refresh button of the browser.
- Result: You go back to home page.
- Expectation: After refresh we should still be on the same page.
Resolution
By design of the application the screen returns to Homepage. This is expected behavior.
Keywords
KBA , CEC-CRM-SHL , Shell, Navigation , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0