SAP Knowledge Base Article - Public

3415581 - Homepage cards are not showing the entire subtitle

Symptom

  • Cards with Graphic (Small) type don't show the whole subtitle text for long subtitles.
  • Subtitle is cropped after a certain point.
  • This applies to Custom Cards, Quick Action cards, Organizational Updates, etc.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Manage Home Page
  2. Create/edit a card
  3. Select card type Graphic (Small)
  4. Enter a large subtitle (it's limited to 40 characters)
  5. See that it appears as expected in the preview
  6. Click on Save
  7. Go to the home page and see that the card's subtitle is cropped.

Cause

After release b2311, the Engagement Card design patterns were revised to align with a new template to be used across the Suite. This change caused the current behavior in the card's subtitle in the Latest Home Page.

Resolution

The product, design and engineering teams are working to revert the subtitle to display on two lines again. This KBA will be updated as soon as we have more information about when this will be fixed.

For now, you will be able to view the complete text by hovering your mouse over the subtitle.

See Also

2979275 - Latest Home Page: New Experience for the SAP SuccessFactors Home Page

2979181 - For You Today Engagement Cards & Quick Actions on The Latest Home Page

3260909 - Increase character limit on title and subtitle for Custom Cards

SAP Help Portal Creating or Editing Custom Cards for the Latest Home Page

Keywords

custom cards, subtitle, limit, characters, Latest Home Page, organizational updates, cropped, full, WEF-115945 , KBA , LOD-SF-PLT-LHOM , Latest Home Page , Problem

Product

SAP SuccessFactors HXM Core 2311