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SAP Knowledge Base Article - PreviewSymptom
Change Email's subject or content, it is successfully saved. However, candidates are still receiving email with the old content, even the ones which Onboarding process has started after updating it.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
email, not, updated, sent, old, content, changes, not reflecting, apply, applying, candidate, see, view, receive, Onboarding, OBX, Email, services , KBA , LOD-SF-OBX-EML , Notifications , Problem
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