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SAP Knowledge Base Article - PreviewSymptom
You ordered the Sales Cloud Version 2 system as well as the Service Cloud Version 2 system. You have now received two systems. You would like to have the Sales and Service capabilities in one system.
As per KBA: https://me.sap.com/notes/0003315264 a merge request is processed. Post which users are not able to see Sales or Service work center views and settings.
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Environment
SAP Sales Cloud Version 2
SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 1.0 ; SAP Service Cloud Version 2 1.0
Keywords
KBA , CEC-CRM-TNT , Tenant Lifecycle Management for SAP Sales/Service Cloud , Problem
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