SAP Knowledge Base Article - Public

3415658 - Users cannot see their own files in My files tab in SAP Analytics Cloud (SAC).

Symptom

Users logging to SAC to their own account, cannot see files which they own in My Files.

Environment

SAP ANALYTICS CLOUD  Version: 2023.16.4

Reproducing the Issue

  1. Login to SAC.
  2. Go to  'My Files' in the main menu.

Notice that user cannot see their own files.

Cause

The privacy filter is set to 'Shared with me'.

Resolution

Changing filter from 'Shared with me' to 'All files' will show the files owned by the user.

See Also

Keywords

SAC, Files, Owned by me. , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0