Symptom
The error below is seen when customer tries to confirm the integration with BizX:
SuccessFactors Platform to Learning integration: Failed (-ERROR: Cannot modify the Learning URL on a currently integrated BizX Company. BizX Integration must be disabled before this action can occur. LearningIntegration=true, CurrentLearningUrl= https://*-stage.lms.sapsf.com and NewLearningUrl=https://*-stage.lms.sapsf.com requested for CompanyId=* )
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Log into HCM > navigate to Learning Administration >
- Go to System Administration > Configuration > System Configuration >
- Open BIZX in the edit mode >
- At the bottom of the page, at the section 'Learning Integration Status', click on 'Confirm' >
- After reloading the page, the error is seen.
Cause
A trailing space in the LMS URL in LPA is causing this issue.
Resolution
If this error is found, please create a ticket to Learning Support team (LOD-SF-LMS-INT) so Operations team can updated the internal configuration by removing the extra space.
Keywords
sf, sfsf, lms, SuccessFactors Platform to Learning integration, Failed (-ERROR: Cannot modify the Learning URL on a currently integrated BizX Company.), integration error, sealing, seal, integration, bizx, HCM, BizX Integration must be disabled before this action can occur , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem