SAP Knowledge Base Article - Public

3415701 - Confirm Integration error - Failed (-ERROR: Cannot modify the Learning URL on a currently integrated BizX Company

Symptom

The error below is seen when customer tries to confirm the integration with BizX:

SuccessFactors Platform to Learning integration: Failed (-ERROR: Cannot modify the Learning URL on a currently integrated BizX Company. BizX Integration must be disabled before this action can occur. LearningIntegration=true, CurrentLearningUrl= https://*-stage.lms.sapsf.com and NewLearningUrl=https://*-stage.lms.sapsf.com requested for CompanyId=* )

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into HCM > navigate to Learning Administration >
  2. Go to System Administration > Configuration > System Configuration >
  3. Open BIZX in the edit mode >
  4. At the bottom of the page, at the section 'Learning Integration Status', click on 'Confirm' >
  5. After reloading the page, the error is seen.

Cause

A trailing space in the LMS URL in LPA is causing this issue.

Resolution

If this error is found, please create a ticket to Learning Support team (LOD-SF-LMS-INT) so Operations team can updated the internal configuration by removing the extra space.

Keywords

sf, sfsf, lms, SuccessFactors Platform to Learning integration, Failed (-ERROR: Cannot modify the Learning URL on a currently integrated BizX Company.), integration error, sealing, seal, integration, bizx, HCM, BizX Integration must be disabled before this action can occur , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem

Product

SAP SuccessFactors Learning all versions