SAP Knowledge Base Article - Preview

3415774 - "SAP SuccessFactors server is unavailable. Please try again later." Contact HR tab - AskHR

Symptom

You are receiving the following error when opening the Contact HR tab: 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM Suite
    • Employee Central Service Center

Product

SAP SuccessFactors HCM Suite all versions

Keywords

contact HR tab, your profile is not configured, askhr, hr, hr tab, SuccessFactors server is unavailable, SAP SuccessFactors, Bizx_Odata destination, BTP configuration, token service URL, API Key, SAML assertion error, Employee Central Service Center, ECSC Guide, case-sensitive destination name, client key verification, SAP server error, HR contact, server unavailable, troubleshooting, configuration error, SAP HCM Suite, AskHR  , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem

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