SAP Knowledge Base Article - Public

3416030 - Few Records Missing After Mass Data Maintenance Import

Symptom

Few records are missing after mass data maintenance import.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Mass Data Maintenance work center
  2. Go to Import Customer link
  3. Upload file 
  4. Validate the data and Execute
  5. File finished with errors
  6. When you check the records in mass data maintenance view, you find that (failed records + imported records) are not equal to total records 

Cause

The missing records are in not started status . You can filter it by following below steps:

  1. Go to Mass data maintenance work center
  2. Go to particular file 
  3. Filter by Not Imported records
  4. You will find missing records are in not started status

The Not Started records will usually happen because the tool could not complete to process a batch of records, due to an error in one of the records or because the processing is taking more time than expected it will get in queue.

Resolution

You need to execute the import again for the not imported records

  1. Go to Mass data maintenance work center
  2. Go to particular file 
  3. Filter by Not Imported records
  4. Execute Data Import

 

 

Keywords

missing records, not started , imported records, not imported records, failed records, mass data maintenance , KBA , SRD-CC-MIG-DMC , Migration: Tool , Problem

Product

SAP Business ByDesign all versions