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3416042 - How to Troubleshoot the IPS Job error “EntityNotFoundException: No user found”

Symptom

An Identity Provisioning Job fails with these errors:

Cannot execute provisioning job in tenant context: xxx
Caused by: Error during execution on behalf of tenant with ID: xxx
Caused by: Could not process successfully all entities from system with name: <SourceSystem>

No user found from https://xxxxx.accounts.ondemand.com/service/scim/Users?filter=userName eq "AAAAAA" 

Or

error=The request to create an entity has failed with: 409 Conflict 'User profile with email [<email@domain.com>] already exists' 
The attempt to retrieve the existing entity from the target system was unsuccessful. No resource found from https://xxxxx.accounts.ondemand.com/service/scim/Users?filter=userName eq "AAAAAA"


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Environment

  • Identity Provisioning
  • Identity Authentication Services

Product

Identity Provisioning 1.0

Keywords

No user found, No resource found, duplicate, unique, identity authentication service, identity provisioning service, scim.user.unique.attribute, userName, displayName, email, email address , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Known Error

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