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3416042 - How to Troubleshoot the IPS Job error “EntityNotFoundException: No user found”

Symptom

An Identity Provisioning Job fails with these errors:

Cannot execute provisioning job in tenant context: xxx
Caused by: Error during execution on behalf of tenant with ID: xxx
Caused by: Could not process successfully all entities from system with name: <SourceSystem> and id: 89b93e20-372d-44db-bf02-076d7091e097

No user found from https://xxxxx.accounts.ondemand.com/service/scim/Users?filter=userName eq "AAAAAA" 


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Environment

  • Identity Provisioning.

Product

Identity Provisioning 1.0

Keywords

No user found from, entity, duplicate, user, unique, identity authentication service, identity provisioning service, scim.user.unique.attribute, userName, user, unique, identity authentication service, identity provisioning service, scim.user.unique.attribute, userName, display Name, displayName , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Known Error

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