SAP Knowledge Base Article - Preview

3416060 - Error "Unable to connect to datasource. Check the connection details and user credentials, and then try again." happened when create an import data connection to SuccessFactors in SAP Analytics Cloud (SAC)

Symptom

  • Got error "Unable to connect to data source. Check the connection details and user credentials, and then try again." when create import data connection to SuccessFactors in SAC.
  • Error "Failed to get access token with message: Illegal base64 character d(If this is using a shared connection without credentials, please enter the credentials by running a data import using such connection)" is found in the HAR trace.


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Environment

  • SAP Analytics Cloud (Enterprise) Edition.

Product

SAP Analytics Cloud 1.0

Keywords

KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

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