Symptom
The system has detected inconsistencies in work center assignments for a user.
For particular Business Role 'XYZ' under Payables work center which is FIN_PAYABLESAP that have the view id PAYMENT REPORTING was assigned to Invalid Work Center View. ('XYZ' refers to Business Role ID)
Environment
SAP Business ByDesign.
Reproducing the Issue
- Go to Application and User Management work center.
- Go to Business Role sub view.
- Search for the Business Role 'XYZ'. ('XYZ' refers to Business Role ID)
- Give Edit and go for the work center and view Assignment Tabs.
- Under the work center FIN_PAYABLESAP, the view id PAYMENT REPORTING is assigned to Invalid work center name.
Cause
This issue occurs due to the Business user XYZ is assigned to the Invalid Work Center View ID ABC. ('XYZ' refers to Business user ID).
One of the reasons might be because of the view is assigned from FDE_ADMIN Business role. This role has Work Center FIN_PAYABLESAP.
All the users who are assigned with this role FDE_ADMIN will have the view PAYMENT REPORTING.
Resolution
Please Note: This Invalid assignment won't cause any issues.
The view PAYMENT REPORTING will be active when the business option group "Payment Times Reporting" is scoped. And currently this business option group is not scoped in customer/partner tenant. This means that the business option must have been scoped in the past, then the customer/partner assigned the view to the business users via the Business Role. Then later they descoped the business option. When they descope the business option, the view was made inactive, but the assignment will not be automatically removed from the Business Role or the Business Users. This need to be removed Manually.
You can unassign it by following the below steps:
- Go to Application and User Management work center.
- Go to the Business Users sub view.
- Select that respective Business user.
- Go to the Business Roles view
- Now select all Business Role form drop down,
- Search for the FDE_ADMIN.
- Give Edit and go to Work center and view assignment tab.
- Uncheck PAYMENT REPORTING work center view.
- Once the changes done, save it.
- Click on confirm in the pop up to update for all the users to whom the role is assigned.
- You can see the view PAYMENT REPORTING was unassigned now.
See Also
"KBA - 2609157 - Health Check: Assignment of Work Center Views Requires Adjustment".
Keywords
Invalid Work Center view, PAYMENT REPORTING, FIN_PAYABLESAP, Application and User Management, Scoping. , KBA , SRD-FIN-ACP , Payables , Problem