SAP Knowledge Base Article - Public

3416280 - Error - 'Enter a value with no more than 2 characters' while trying to create a new Customer groups activity

Symptom

When you try to create a new Customer Group via Business configuration it specifies you must use one of the prefixes V,W,X,Y,Z.

But you have used all of those alphabetic prefixes and numerical from 1-9 and it won't allow you to use two digit numbers. (i.e.., two digit numerical or alphanumeric)

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to Overview sub view.
  3. Search for the Customer Groups activity.
  4. click maintain Customer groups.
  5. Try to give Add row and enter Z10 (Alphanumeric), you will face the error message.

"Enter a value with no more than 2 characters".

Cause

If you try to give three digits like *Z10*, then system will throw the error as "Enter a value with no more than 2 characters."

Here system won't take Customer group activity with three digits as alphanumeric values.

Resolution

The system is behaving as expected. It is pre-defined custom configuration where you can't exceed the digit value above 2 for the Customer group. 

If you want to create more Customer groups with new custom ID's via Business Configuration, you can also use a pair of letters.

For example,

  • XA,XB,XC to .......XX
  • YA,YB,YC to .......YY
  • ZA,ZB,ZC to .......ZZ

In addition, special characters can also be used, such as !, ?, # etc...

For example,

V1, V?, V#

Now it is possible to create and save a more number of Customer groups with new custom ID's without any error.

Keywords

Customer Groups, Alphanumeric, Characters, Prefixes, Special Characters, Business Configuration. , KBA , AP-ACC , Business ByDesign: Financial Accounting , Problem

Product

SAP Business ByDesign all versions