SAP Knowledge Base Article - Public

3416280 - Error - 'Enter a value with no more than 2 characters' while trying to create a new Customer groups activity

Symptom

  • While creating a new Customer Group via Business Configuration, it is specified to use one of the prefixes V, W, X, Y, or Z.
  • All alphabetic prefixes and numerics from 1-9 have already been used.
  • The system does not allow the use of two-digit numbers or alphanumeric combinations.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to Overview sub view.
  3. Search for the Customer Groups activity.
  4. Select 'Maintain Customer groups'.
  5. Try to give add row and enter Z10 (Alphanumeric), the error appears.

"Enter a value with no more than 2 characters".

Cause

While attempting to use three digits, such as Z10, results in the error message: "Enter a value with no more than 2 characters." The system does not accept customer group activities with three-digit alphanumeric values.

Resolution

The system is behaving as expected, based on a pre-defined custom configuration that restricts the Customer Group ID to a maximum of two characters.

  1. Additional Customer Groups with new custom IDs can be created using a pair of letters, such as:
    • XA, XB, XC up to XX
    • YA, YB, YC up to YY
    • ZA, ZB, ZC up to ZZ
  2. Special characters like !, ?, #, etc., can also be used to create unique IDs, such as:
    • V1, V?, V#
  3. This approach allows for the creation and saving of a larger number of Customer Groups with new custom IDs without encountering errors.

Keywords

Customer Groups, Alphanumeric, Characters, Prefixes, Special Characters, Business Configuration. , KBA , AP-ACC , Business ByDesign: Financial Accounting , Problem

Product

SAP Business ByDesign all versions