SAP Knowledge Base Article - Preview

3416290 - Unable to access the BI Launchpad after BI upgrade

Symptom

  • While accessing BI Launchpad (BILP) url, it results in a HTTP 500 Internal Server Error. The login prompt page is never displayed.
  • No issues found in Central Management Console (CMC).


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3
  • Tomcat 
  •  Supported to all OS  

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

http 500, internal server error, access, BILaunchpad, https, error, BI4.X, Tomcat
, KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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