SAP Knowledge Base Article - Public

3416365 - Unexpected error while editing Job Information - Employee Central

Symptom

System is throwing the error after editing Job Information: "There was an unexpected error. Please try again later or, if the error persists, contact your system administrator"

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

While making a change to job information via Edit button (or take action), system is throwing the error.

Cause

Wrong configuration on Job Information Sections in Manage Business Configuration.

Resolution

Adjust the configuration in BCUI:

  1. Go to Manage Business Configuration
  2. Access jobInfo
  3. In the Sections column, adjust some fields to be part of jobInfo_jobFieldsList section. You must have fields in the three HRIS Sections: jobInfo_orgFieldsList, jobInfo_jobFieldsList, jobInfo_positionInfoList, and, if applicable, jobInfo_timeOffRelatedFields

See Also

Keywords

"There was an unexpected error. Please try again later or, if the error persists, contact your system administrator", error, job information, job info sections, HRIS Sections, job information section, edit job information, unexpected error, Trying to access key but no qualified key can be derived from given changed fields for entity=SLJobInfoEntity  , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions