SAP Knowledge Base Article - Public

3416381 - Survey Submit Button in Mobile App


Submit button (under Surveys) sometimes appears under tree dots button in mobile app, and sometimes appeared out of the tree dots button.


SAP Cloud for Customer

Reproducing the Issue

1. In a visit, after create a survey, open it, and answer the questions;
2. As it is the first time you are replying/submitting, the submit option will only appear under the tree dots button;
3. If you reopen the answered survey and edit, the submit button already appears on the screen and not under the tree dots button.


The first time we allow to save the survey as "draft", that's why the tree dots appear, to show all the other options available. During the second time since the survey is already submitted, only 2 options are present and gets adjusted in the footer.


System expected behavior.


Survey Submit, Submit Button, Mobile App, Visit, Tree Dots , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , How To


SAP Cloud for Customer core applications 2311