3416381 - Survey Submit Button in Mobile App

Submit button (under Surveys) sometimes appears under tree dots button in mobile app, and sometimes appears out of the tree dots button.

SAP Cloud for Customer

1. In a visit, after creating a survey, open it, and answer the questions;
2. As it is the first time replying/submitting, the submit option will only appear under the tree dots button;
3. If the answered survey is reopened and edited, the submit button already appears on the screen and not under the tree dots button.

The system allows saving the survey as "draft" during the first time. That's why the tree dots appear, to show all the other options available. During the second time, since the survey is already submitted, only 2 options are present and gets adjusted in the footer.

This is the system expected behavior.

Survey Submit, Submit Button, Mobile App, Visit, Tree Dots , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , Problem