Symptom
You are facing issues when using the "Quantity Conversion" under "Product Administration" work center.
1. It does not allow changing the corresponding quantity in an existing item.
2. It does not allow adding a new item with the same Units of an existing one.
3. It does not allow deleting an existing item and add a new one.
Environment
SAP Cloud for Customer
Reproducing the Issue
1. Go to the "Products" work center;
2. Select "Product Administration";
3. Open a Product;
4. Go to the Units Conversion tab;
5. Try to edit or delete or add a new one.
Result: Error.
Cause
A product which is in use cannot be changed in every aspect (edit, delete, add new one).
The quantity conversion is one of these aspects, as business processes are relying on this.
Resolution
This is system expected behavior.
Keywords
Quantity Conversion, Products, Unit conversion, Quantity , KBA , LOD-LE-PRD-PRD , Product + Product Category Hierarchy , Known Error