SAP Knowledge Base Article - Public

3416386 - Issues with Quantities Conversion

Symptom

You are facing issues when using the "Quantity Conversion" under "Product Administration" work center.

1. It does not allow changing the corresponding quantity in an existing item.
2. It does not allow adding a new item with the same Units of an existing one.
3. It does not allow deleting an existing item and add a new one.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Go to the "Products" work center;
2. Select "Product Administration";
3. Open a Product;
4. Go to the Units Conversion tab;
5. Try to edit or delete or add a new one.

Result: Error.

Cause

A product which is in use cannot be changed in every aspect (edit, delete, add new one).
The quantity conversion is one of these aspects, as business processes are relying on this.

Resolution

This is system expected behavior.

Keywords

Quantity Conversion, Products, Unit conversion, Quantity , KBA , LOD-LE-PRD-PRD , Product + Product Category Hierarchy , Known Error

Product

SAP Cloud for Customer core applications 2311