Symptom
Running check for PaymentInfoUIRulesOnlyRequiredAndVisibility in Check Tool and found error reported as:
An exception occurred during the check execution. The error ID is 822e5c6a-f93b-47fb-afcc-26974cb91d74.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
1.Log into the instance.
2.Go to "Check Tool" >> set Application = Payment Information >> Run check for PaymentInfoUIRulesOnlyRequiredAndVisibility.
3.Result: An exception occurred during the check execution. The error ID is 822e5c6a-f93b-47fb-afcc-26974cb91d74.
Cause
In UI rule - Venezuela
Bank Country's value is maintained as “Venezuela, Bolivarian Republic of (VEN)” which is NOT correct.
Bank Country's value should be maintained as "Venezuela (Bolivarian Republic of) (VEN)".
Resolution
1. Go to "Manage Configuration UI" >> Go to Payment Information Portlet
2. Click on "Manage UI Rules" >> Click on rule - Venezuela
3. In If Condition, delete the current wrong value "Venezuela, Bolivarian Republic of (VEN)", and then input “Ven” and choose the correct value: Venezuela (Bolivarian Republic of ) (VEN) >> save
See Also
Keywords
Venezuela, VEN, Payment information, UI rules, Venezuela , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , How To