SAP Knowledge Base Article - Public

3416421 - Run check for PaymentInfoUIRulesOnlyRequiredAndVisibility in Check tool and error reported as An exception occurred during the check execution

Symptom

Running check for PaymentInfoUIRulesOnlyRequiredAndVisibility in Check Tool and found error reported as:

An exception occurred during the check execution. The error ID is 822e5c6a-f93b-47fb-afcc-26974cb91d74. 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

1.Log into the instance.

2.Go to "Check Tool" >> set Application = Payment Information >> Run check for PaymentInfoUIRulesOnlyRequiredAndVisibility.

3.Result: An exception occurred during the check execution. The error ID is 822e5c6a-f93b-47fb-afcc-26974cb91d74.

Cause

In UI rule - Venezuela

Bank Country's value is maintained as “Venezuela, Bolivarian Republic of (VEN)” which is NOT correct.

Bank Country's value should be maintained as "Venezuela (Bolivarian Republic of) (VEN)". 

Resolution

1. Go to "Manage Configuration UI" >> Go to Payment Information Portlet 

2. Click on "Manage UI Rules" >> Click on rule - Venezuela

3. In If Condition, delete the current wrong value "Venezuela, Bolivarian Republic of (VEN)", and then input “Ven” and choose the correct value: Venezuela (Bolivarian Republic of ) (VEN) >> save

See Also

Handbook "Implementing Payment Information"

Keywords

Venezuela, VEN, Payment information, UI rules, Venezuela , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions