Symptom
When replicating information for new employees from SuccessFactors, it has been observed that the payment method data in SuccessFactors indicates "Bank transfer," but upon replication in ByD, it appears as "Check.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Master data replication work center
- Select Employee List Reports
- Search for the affected employee and select Edit
- Go to Personal Data
- Select Payment Information
Under payment method it shows as check
Cause
Future Valid "From Date" is set for the payment information of an employee during replication in Success Factors.
Resolution
The payment method information for an employee is effective from the date that is entered in the Valid From field.
In this scenario, you are making the payment method as Bank Transfer payment before the validity starts, hence the system is picking the default value i.e. Check.
For example, the Valid From Date for Bank Transfer is set to 10.01.2024 but you are trying to do the bank payment on 29.12.2023.
This has to be verified and corrected in Success factor system.
Note : The information is accessible in SuccessFactors, request a screenshot of the changes made to the payment information from customer.
Keywords
Payment Method, Payment Information, Check, Bank transfer, Success factors, Replication , KBA , AP-HMD-RPL , HCM-Master Data Replication , Problem