Symptom
Due to local policies or business requirements, it may be necessary to specify the Data Center where an SAP Business ByDesign tenant is hosted.
Environment
SAP Business ByDesign
Cause
There might be requirement to select a specific Data Center based on local policies or business requirements.
Resolution
The Data Center can be specified when signing the contract if there is no local policy restricting the location where their data can be stored.
For example:
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China: The Data Center cannot be selected due to restrictions.
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Japan and Vietnam: The Data Center can be selected independently.
If an existing tenant needs to be moved to a different Data Center, an additional contract is needed instead of requesting it in the incident.
For further details, contact the Customer Success Partner (CSP) or contract-related team.
Keywords
Data Center, Contract, Specify, Change Data Center, Business requirements. , KBA , SRD-CC-CI-CCS , ByD Service Control Center , Problem
SAP Knowledge Base Article - Public