SAP Knowledge Base Article - Public

3416598 - Comment widget failed to save the comment after page filter is changed in SAP Analytics Cloud

Symptom

After comment is added and filter is changed, the applied comment disappeared even after the story is saved.

Environment

SAP Analytics Cloud 2.0

Reproducing the Issue

  1. Open SAC Tenant.
  2. Open Story.
  3. Add Comment to Comment Widget.
  4. Save Story.
  5. Change Page filter.
  6. Change back to Original Page filter.
  7. The comment disappeared on the original filter.

Cause

We observed that dimension members used in the model exceeded the configured member limit which is set under System->Administration. This configuration is used for analytical model. If dimension member limit is more than the configured limit, comments wont load by default.

 

Resolution

After setting dimension member limit to 200000 (change to higher number), comment will work as expected.

 

See Also

Keywords

comment, Comment widget, sac, dimension, linked analysis, page filter, failed, saved. , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0