SAP Knowledge Base Article - Public

3416622 - Rehire with old employment via ATS - rehire user is null in process trigger - Onboarding

Symptom

After successfully initiating rehire with old employment via the ATS, it was noticed that the rehire user is null in the process trigger.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Create onboardee as rehire with old employment by createOnboardee API;
  2. API responses the onboarding process id;
  3. Go to Manage data > select process trigger > enter the process id;
  4. The Hire type is 'Rehire for Old Employment', but Rehire user is null.

Resolution

Rehire user in onb2ProcessTrigger is populated in case of rehire with new employment.

For rehire with old employment, rehire user is NOT passed in API request and NOT populated in onb2ProcessTrigger. This is working as expected.

Keywords

rehire with old employment, rehire user, process trigger, ROOE, onb2ProcessTrigger, rehireUser , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions