SAP Knowledge Base Article - Preview

3416625 - 500 Internal Server Error When authenticating on Cloud Foundry through a SAML Identity Provider

Symptom

  • 500 Internal Server Error When authenticating on Cloud Foundry through a SAML Identity Provider 
  • On checking the console logs the below error is seen-

Frontend login failed with Internal server error with error description SAML+user+does+not+exist.+You+can+correct+this+by+creating+a+shadow+user+for+the+SAML+user.


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Environment

SAP Cloud Platform, Cloud Foundry environment

Product

SAP BTP, Cloud Foundry runtime and environment all versions

Keywords

xsuaa saml_error SSO, Shadow User , KBA , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , Problem

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