SAP Knowledge Base Article - Public

3416821 - Error on saving dependents portlet

Symptom

Error on adding the dependent record in dependent portlet. 

Error: " xyz is not the expected value for 'standardA' because you selected customB. Please select a valid 'customB'  or select a different value for field 'customB'.

Environment

SAP SuccessFactors Employee Central: Dependents UI

Reproducing the Issue

  1. Navigate to user profile. 
  2. Navigate to Dependents portlet. 
  3. Fill all the details. 
  4. Click Edit Details > Navigate to Biographical information. 
  5. Select a value for field - standardA & customB.
  6. Click on save > Error is shown.

Cause

The error shown is a result of the incorrect parent-child picklist association between the standard and custom string fields in the biographical information.

Resolution

  1. Go to Manage Business Configuration > personInfo. 
  2. Create person type > Select Dependents > Save. 
  3. Disable these fields standardA and customB. 
  4. Click on Save.

Note: This error message is an expected validation as custom-string fields are not supported for biographical information UI in dependents portlet ( please check - 2565700). So to resolve the error, create person-type in Biographical Information with personInfo_dependent and disable these fields for dependents.

See Also

2565700 - Biographical Information fields that are supported in Dependent's Biographical Information - SAP for Me

Keywords

Error, " xyz is not the expected value for 'standardA' because you selected customB. Please select a valid 'customB'  or select a different value for field 'customB, dependents, custom string, biographical information, picklist, error, ERROR, parent-child picklist, personInfo, personInfo_dependent, custom string not visible on dependent UI. , KBA , LOD-SF-EC-DPD , Dependents Management , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions