SAP Knowledge Base Article - Public

3416892 - Exported user data is inaccurate with respect to user activity log in SAP Analytics Cloud.

Symptom

  • User admin data for exported user is inaccurate with respect to user activity log for last and current month login in SAC.
  • This issue happen with when user list is exported in .CSV file.

Environment

SAP Analytics Cloud (Enterprise) 2023.21.13 

Reproducing the Issue

  1. Login to SAC.
  2. Go to Security -> Users.
  3. Select Export and User.csv file will be exported.
  4. Open User.csv file.
  5. Scroll to LOGGED_IN_PREVIOUS_MONTH and LOGGED_IN_CURRENT_MONTH column. 
  6. Go to Security -> Activities.
  7. Compare the User last login and match the data with User.csv file to notice that the data does not match.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Keywords

System, Overview, Current Month, Pervious Month, Users, License, report, Analytics, SAC, SAP Analytics cloud. , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0