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3416914 - Unable to run Promotion Management Wizard in Linux

Symptom

  • Promotion Management Wizard (PMW) does not launch in BusinessObjects Business Intelligence Platform 4.3 on Linux.
  • Error below appears:

java.lang.UnsatisfiedLinkError: Could not load SWT library. Reasons:
        no swt-pi4-gtk-4922r32 in java.library.path:[/oracle/client/19/instantclient_19000, /usr/lib, /usr/lib64, ., /usr/java/packages/lib/amd64, /usr/lib64, /lib64, /lib, /usr/lib] and in system paths:[/<Install_Dir>/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/amd64]
        no swt-pi4-gtk in java.library.path:[/oracle/client/19/instantclient_19000, /usr/lib, /usr/lib64, ., /usr/java/packages/lib/amd64, /usr/lib64, /lib64, /lib, /usr/lib] and in system paths:[/<Install_Dir>/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/amd64]
        Can't load library: /<Install_Dir>/<user>/.swt/lib/linux/x86_64/libswt-pi4-gtk-4922r32.so
        Can't load library: /<Install_Dir>/<user>/.swt/lib/linux/x86_64/libswt-pi4-gtk.so


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.3
  • All supported Linux OS

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

BI 4.3, Promotion Management Wizard, Linux, GTK2+, GTK3+ , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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