SAP Knowledge Base Article - Public

3417062 - Not able to monitor the SAC job status correctly in data management tab


Users execute the dataload in SAC and after some time without any interaction, they're not able to see whether the loading process is running or not because there is no alert / message with information about it. In addition, there is a green bullet saying which is the latest run and in fact the job in the backend (source database) is running. So this is confusing for the user because they don't know the real status of the job, whether is still running or not, and if they trigger again were not sure what will happen.


  • SAP Analytics Cloud 2023.21.13 

Reproducing the Issue

  1. Logon to tenant.
  2. Go to model and data management.
  3. Import job in SAC displays as succeeded only for 2 out of the 3 jobs triggered. No status about 3rd job is available and the “last known status” displays all steps as green.There is no way to know whether the 3rd job “PPM - PO (3/3)” is running or not.However in the backend (odata source system reading from HANA database) there are still running queries for this job:


This issue is currently under investigation of development team.


This issue is currently under investigation of development team.


load, record, tenant, hana , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem


SAP Analytics Cloud 1.0