SAP Knowledge Base Article - Public

3417069 - Users are not able to open responsive story in SAP Analytics cloud mobile app.

Symptom

When creating a classic story, which has multiple canvas and one responsive page, the story is not visible inside the iOS mobile app.

Environment

  • SAP Analytics Cloud.
  • SAP Analytics Cloud iOS Mobile App.

 

Reproducing the Issue

  1. Login to SAC.
  2. Open the affected story.
  3. Under file section click on save as.
  4. Save the story with a new name.

Resolution

Workaround: Save the existing story with a new name in the web. 

Keywords

SAP Analytics Cloud, SAP Analytics Cloud iOS Mobile App, Responsive Story, Classic mode , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

Product

SAP Analytics Cloud 1.0