SAP Knowledge Base Article - Public

3417151 - IPS Sync job error "You don’t have permission to view the user"

Symptom

Sync job error "You don’t have permission to view the user.","status":403"

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. From Admin Center, access "Security Center"
  2. Clicked on "X.509 Certificates" > X.509 Public Certificate Mapping
  3. See "Login Name" field has user value

Cause

Login name under "Security Center" should either be empty or user must have employee export/import permission over all users.

Resolution

Adding a username in the "Login Name" field is not mandatory, but if you choose to do so, please ensure that the user has all the required permissions. Otherwisethe IPS job will fail.

See Also

3359245 - Migrating IPS and SF authentication from Basic Authentication to mTLS certificate using SCIM API

Keywords

ias, x.509, error, failing, security center, certificate, admin , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem

Product

SAP SuccessFactors HXM Core 2311