Symptom
Facing an error in BPE tile for many candidates:
[Error Code: 7]The User Name you provided is not valid. Please use the following character types: [’a’ to ‘z’, ‘A’ to ‘Z’, ‘0’ to ‘9‘, ‘-‘, ‘_‘, ‘.‘, ‘@’]."
Environment
SAP SuccessFactors Onboarding
Cause
The primaryEmail is being send with spaces between the words, so in the moment of the username creation the system cannot proceed.
Resolution
Correct the candidate email using only valid values before to initiate Onboarding.
See Also
Keywords
Onboarding,obx,The,User,Name,you,provided,is,not,valid,Please,use,the,following,character,types,error,BPE,tile,initiate,candidate , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem