Symptom
You need to find the Logical System ID / System ID from your SAP Sales Cloud Version 2 / SAP Service Cloud Version 2 and maintain receiverCommunicationSystemDisplayId in CPI value mapping.
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Environment
- SAP Sales Cloud Version 2 Integration with SAP ERP / SAP S4HANA
- SAP Service Cloud Version 2 Integration with SAP ERP / SAP S4HANA
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Logical System C4C V2, Business System C4C V2, receiverCommunicationSystemDisplayId, CPI value mapping. , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem
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