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SAP Knowledge Base Article - PreviewSymptom
- Email is not sent to the Support Team when using BRF+
- The Support Team is automatically determined when on Simulation mode in the BRF+ tool
- Action "Find Support Team Responsible by FDT Rule" is not available in the Scheduled actions assignment block during incident creation
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
BRF+, Email, Support Team, ZMIN_STD_FIND_PARTNER_FDT, Find Support Team Responsible by FDT Rule , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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