SAP Knowledge Base Article - Public

3417635 - Candidate disappeared after Rehire check - Onboarding

Symptom

After the 2nd Rehire Check the candidate is no more appearing in the Onboarding Dashboard

Environment

SAP SuccessFactors Onboarding

Cause

The profile selected in the 2nd Rehire Check have the option 'Ok to Rehire' filled as 'No'. 

So, when the system validate the selection, the Onboarding process is cancelled. 

Resolution

This is a system expected behavior. 

You need to initiate a new process for the candidate considering the previous was cancelled. 

See Also

2430029 - Initiate Onboarding portlet/button missing in candidate's application - Recruiting Management

Keywords

Onboarding,obx,rehire,ok,to,no,initiate,RCM,flow,data,disappear,cancelled,process , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions