Symptom
- Unable to proxy as the participant who was rehired in the Sales Portal.
- When attempting to proxy, the system cannot locate the user record and shows the error: “No users found. Try a different search query.”
- Disclaimer: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Sales Performance Management
- Incentive Management
Product
SAP Incentive Management on Hyperscalers 1.0 ; SAP SuccessFactors Incentive Management 2025
Keywords
Unable to proxy, Rehire, termination date, expected behavior, hire, terminate. Sales Portal, Participant tab. , KBA , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , Known Error
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