SAP Knowledge Base Article - Preview

3417639 - No users found while proxying a participant: SAP SuccessFactors Incentive Management

Symptom

  • Unable to proxy as the participant who was rehired in the Sales Portal.
  • When attempting to proxy, the system cannot locate the user record and shows the error: “No users found. Try a different search query.”  
  • Disclaimer: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Sales Performance Management
  • Incentive Management

Product

SAP Incentive Management on Hyperscalers 1.0 ; SAP SuccessFactors Incentive Management 2025

Keywords

Unable to proxy, Rehire, termination date, expected behavior, hire, terminate. Sales Portal, Participant tab. , KBA , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , Known Error

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