Symptom
Not able to see Additional Manager under "Grant role to" dropdown.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Manage Permission Roles;
- Select the desired Permission Role;
- Scroll down till section "3. Grant this role to";
- Click on Edit Granting on the desired Permission Group or User;
- On section "1: Define whom you want to grant this role permission to." > click on dropdown list under "Grant role to";
- Additional Manager is not available.
Cause
As much as you can choose Additional Manager under Job Relationship dropdowns, this is an expected behaviour because it is possible to have only static groups for Managers.
Resolution
Currently, it is a known limitation.
However, you can use Dynamic Groups (DG) according to the needs of your business.
Also, we encourage you to submit an Enhancement Request to have this possibility considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.com/.
Please follow this KBA for further guidance on creating Enhancement Requests: 2090228 - How to submit enhancement requests for SAP SuccessFactors products.
See Also
Guide:
KBAs:
Keywords
Additional Manager, Manage Permission Roles, permission, grant role to, employee central, employee profile, successfactors, SF, EC, EP, RBP , KBA , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-RBP , Role Based Permissions , LOD-SF-PLT-DYG , Dynamic Groups (My Groups - Not RBP) , How To