SAP Knowledge Base Article - Public

3417688 - Completed Performance Forms Are Updating Achievements, Feedback, and Last Skill/Competency Ratings

Symptom

When reviewing completed performance forms, the forms continue updating achievements, feedback, and last skill/competency ratings.

Environment

  • SAP SuccessFactors Career Development Planning
  • SAP SuccessFactors Continuous Performance Management
  • SAP SuccessFactors Goal Management
  • SAP SuccessFactors Job Profile Builder
  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. A performance form is configured to use the last skill/competency rating and/or use achievements/feedback from Continuous Performance Management
  2. Ensure the performance form is completed
  3. Update a skill/competency, achievement, and/or feedback
  4. The form is updated even though the form is completed

Cause

Expected behavior

Resolution

The performance form does not create a snapshot of the Growth Portfolio ratings, Achievements, or Feedback. The forms display this information from the other modules, even if the form is completed. If the information is updated in the source module, this will reflect in the form in real time.

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See Also

Keywords

ratings updated completed form, TIH ratings in form, Growth portfolio ratings, CPM feedback, Achievements integration with forms, reviews, pmgm, pm, skills, competencies, ratings, objectives, cdp, gm, updating, updated, KM-19023 , KBA , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-TIH-POR , Capabilities Portfolio (Growth Portfolio) , LOD-SF-TIH-SKL , Skills Ontology , LOD-SF-PM-GM , Goals in PM Form , LOD-SF-GM-INT , Integrations with PM, CMP, VP, EC, etc. , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , LOD-SF-CPM-GM , Goal Integrations , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , LOD-SF-CDP-FAM , Competencies, Behaviors, Families and Roles , LOD-SF-CDP-INT , CDP Integrations, LMS, PM, EC etc. , LOD-SF-TIH-JPB-ADM , Admin Center, Settings, Permissions , Product Enhancement

Product

SAP SuccessFactors HXM Suite 2311 ; SAP SuccessFactors Performance & Goals 2311 ; SAP SuccessFactors Succession & Development 2311