SAP Knowledge Base Article - Public

3417693 - Workflow delegation dynamics: delegation invalidation


If a step in the workflow belongs to a dynamic group of approvers, and one of these approvers delegates the step to someone outside their group, the delegation becomes null and void if the delegator's employment is terminated and the approval step is still pending. The approval step then reverts back to the original group responsible for it.


SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Approve the first step of the workflow;
  2. Delegate the workflow to someone outside the dynamic group;
  3. Terminate delegator;
  4. Workflow goes back to the member of the dynamic group.


This is actually the system's expected behavior. The reason is that the approval step is assigned to a group, not a single individual. Therefore, any action taken by an individual within that group – such as delegating the step to someone outside the group – becomes invalid if that individual's employment is terminated. As a result, the responsibility for the action reverts back to the group. In essence, the group remains the primary owner of the task, ensuring continuity and accountability even when individual users change.


This is an expected behavior and a workaround solution for this situation is to set up the approval step using roles, rather than dynamic groups. This will ensure that all pending workflows will fall under the "Auto-Delegate" function, which is a universal feature. For a more detailed understanding of auto-delegation, please refer to KBA 2080882 - Employee Central - Workflow Delegation.

See Also


workflow delegation, dynamic groups, Delegated Approval requests are reassigning back to original approver group , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem


SAP SuccessFactors HXM Core 2311