SAP Knowledge Base Article - Public

3417715 - Onboarding Rehire Verification Task Pending with No Assignee - Onboarding

Symptom

The Rehire Verification task appears as pending in the Onboarding Dashboard, but no user is assigned to complete it.

Environment

SAP SuccessFactors Onboarding

Cause

No rule has been created for the scenario “Assign Responsible Group for Onboarding Rehire Check.”

Resolution

  1. Create a responsible group in Onboarding General Settings.
  2. Configure the rule for the scenario “Assign Responsible Group for Onboarding Rehire Check.”
  3. Maintain the necessary if-else conditions according to your requirements.
  4. Restart the candidate’s Onboarding process.

Result: The task will now be assigned to the responsible user/group to complete.

See Also

  1. Creating Rehire Coordinator Responsible Group
  2. Configuring a Business Rule to Assign Responsible Group for Rehire Check

Keywords

Rehire, Verification, task, appears, shown, pending, Onboarding, Dashboard, no, user, assigned, assign, completion, configuration, match, candidate, responsible, group, check, assignee, rule, complete, coordinator , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions