Symptom
The Rehire Verification task appears as pending in the Onboarding Dashboard, but no user is assigned to complete it.
Environment
SAP SuccessFactors Onboarding
Cause
No rule has been created for the scenario “Assign Responsible Group for Onboarding Rehire Check.”
Resolution
- Create a responsible group in Onboarding General Settings.
- Configure the rule for the scenario “Assign Responsible Group for Onboarding Rehire Check.”
- Maintain the necessary if-else conditions according to your requirements.
- Restart the candidate’s Onboarding process.
Result: The task will now be assigned to the responsible user/group to complete.
See Also
Keywords
Rehire, Verification, task, appears, shown, pending, Onboarding, Dashboard, no, user, assigned, assign, completion, configuration, match, candidate, responsible, group, check, assignee, rule, complete, coordinator , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public