SAP Knowledge Base Article - Public

3417715 - Onboarding Rehire Verification is pending without responsible assigned - Onboarding

Symptom

In Onboarding Dashboard, there is a 'Rehire Verification' task pending to the candidate Onboarding process, but there is no responsible assigned to the task.

Environment

SAP SuccessFactors Onboarding

Cause

There is no rule configured to assign the responsible group for Rehire Check.

Resolution

Resolution: 

  1. Create a responsible group 
  2. Configure the rule to assign the responsible group 
  3. Restart the candidate Onboarding Process.

Result: The responsible will be triggered to complete the task. 

See Also

Creating Rehire Coordinator Responsible Group

Configuring a Business Rule to Assign Responsible Group for Rehire Check

Keywords

Onboarding,obx,Rehire,check,responsible,group,complete,task,tasks,configuration,match,candidate,assign,assigned,completion , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions