SAP Knowledge Base Article - Public

3417724 - "Sorry, we could not authenticate you. Try again." message when accessing Signavio application within SAP IAS


We used your SAML metadata to set up SSO with SAP IAS. When testing access to the Signavio application, we receive the error message, "Sorry, we could not authenticate you. Try again".


Check the 'Conditional Authentication' section within your Cloud Identity Services settings in SAP IAS. By default, SAP IAS is set as the default IDP in the authentication rules. If your IDP is not reflected here, update it here, and try to authenticate access to Signavio again.


SAP IAS, Cloud Identity Services, Conditional authentication, SAML, metadata, SSO, Azure, rules, identity provider , KBA , BPI-SIG-CA-SEC-SAM , SAML 2.0 for SAP Signavio , Problem


SAP Signavio Process Manager 3.0